Frequently Asked Questions
Thank you for visiting the FAQ page! If you have any more questions or need further assistance, feel free to reach out. I’m always here to help and ensure your experience is as smooth and delightful as possible. Your support means the world to me, and I’m grateful to have you as part of the Ormiga Creative family. Enjoy exploring, and have a fantastic day! 🌟
General Questions
I specialize in animal-themed stationery like greeting cards, notebooks, and prints. I also offer home and living decor, and occasionally surprise items such as shirts, hats, or tote bags. All of my products are inspired by wildlife, designed to raise awareness of endangered species through my illustrations.
I prioritize high-quality, eco-friendly materials where possible. My wrapping paper, for example, is made from responsibly sourced, uncoated paper, and many of my stationery items are printed on recycled or sustainable paper.
Yes! I occasionally accept custom illustration commissions or personalized stationery orders. Feel free to contact me if you have a special request, and we can discuss details!
You can reach me through the Contact page on my website or send an email to hello@ormigacreative.com. I’ll get back to you as soon as possible!
You can stay in the loop by signing up for my newsletter or following me on social media. I often share sneak peeks of upcoming products, special discounts, and more!
Yes! A portion of my profits goes to supporting organizations that protect wildlife and endangered species. By purchasing from my store, you’re also helping to contribute to these important causes.
Materials
As a print-on-demand business, I have limited control over the production process. However, I make a conscious effort to select products from suppliers that prioritize eco-friendly practices and materials whenever possible. I am committed to sustainability and strive to choose options that align with my values and support environmental responsibility.
Returns
As a small business with a print-on-demand model, I strive to ensure that every product meets your expectations. If there is an issue with your order or if it arrives damaged, please let me know within 7-10 days of delivery so I can make it right. Unfortunately, I am unable to offer returns or exchanges for items that are not defective or damaged. I appreciate your understanding and support!
Shipping
I currently offer shipping to most countries worldwide! Shipping rates and delivery times vary depending on your location. You can find the specific details at checkout.
Orders typically take between 5–10 business days (longer times during the holidays) to process and ship, depending on your location and the shipping option you choose. I’ll send you a tracking number once your order is on its way!