Shipping policy

 

Ormiga Design uses a third-party vendor for the products and delivery. We don't own a physical store and exist only online using POD (Print-On-Demand) to fulfill customer orders.

Orders are placed and received exclusively via the Site. Correct Customer's address and post code/zip code, User's up-to-date telephone number and email address are absolutely necessary to ensure successful delivery of Products. All information asked on the checkout page must be filled in precisely and accurately. Ormiga Design will not be responsible for missed delivery because of a wrong delivery address or a wrong phone number. Should you like to ask for a change in the delivery address, notify a change in a phone number or have any other special requirements, please contact Ormiga Design within 48 hours at info@ormigadesign.com.

Ormiga Design delivers to Customers to most places in the world. Some products are packaged and shipped separately. Ormiga Design cannot guarantee delivery dates and accept no responsibility for Products that are delivered after the estimated delivery date, apart from advising the User of any known delay. Standard delivery times are shown here (under "What are the shipping options?" section). It is only an average estimation, and some deliveries can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming an order are subject to change. In any case, we will do our best to contact you and advise you of all changes.

 

Once the User has clicked on the "confirm" button, it is not possible to edit or cancel the order. If the User wants to change some parameters, like the Customer address, etc., please contact us within 48 hours. Ormiga Design is not bound to make such modifications in User's order, but we will do our best on a case-by-case basis. Replacement of Products and credits to the Member's account for Products claimed as damaged or not received are subject to Ormiga Design’s investigation and discretion.

Ormiga Design will review replacement/return requests, if the Product is missing or damaged. Ormiga Design is not responsible for incorrectly provided Customer names, addresses, etc.

For any other information on Shipping, visit our FAQ section or, if you can't find the answer you are looking for, please email us at info@ormigadesign.com